FAQ

Membership | Events | Mailing Lists | Secure Websites Logo Use

Membership

  • Who should join InfraGard?

    InfraGard members work for a variety of organizations that constitute the critical infrastructure of our nation (banks, utility companies, chemical companies, hospitals, telecommunication service providers, universities, and many others). Members often hold management or operational positions related to physical or cyber security, risk assessment, business continuity / disaster recovery, and engineering.

  • How do I join InfraGard?

    Fill out the membership application on the InfraGard National website.

  • Is the InfraGard application records check the same as a security clearance?

    The InfraGard application process requires an FBI criminal records check. This is NOT the same as a US government security clearance background investigation. InfraGard membership does not grant the member a "security clearance". Persons who are InfraGard members may, as appropriate, state that they have passed the "FBI’s InfraGard Records Check". InfraGard members may NOT state more generally that they have passed an FBI Background Check.

  • How do I find out my InfraGard membership number?

    Contact the InfraGard Helpdesk.

  • How do I update my contact information?

    Contact the InfraGard Helpdesk for assistance with updating your contact information in the official InfraGard National membership database.

  • How do I transfer my InfraGard membership from another chapter?

    Contact the InfraGard Helpdesk to request that your chapter affiliation be changed to InfraGard Pittsburgh. Also provide the helpdesk with your new contact information for the official InfraGard National membership da

    Finally, please send an email to the FBI Pittsburgh InfraGard Program coordinator at coordinator@infragard-pittsburgh.org to introduce yourself, or to ask any questions.

  • How do I transfer my InfraGard membership to another chapter?

    If you are leaving Western Pennsylvania, visit this page hosted by Infragard National to find an InfraGard chapter near you.

    Contact the InfraGard Helpdesk to request that your chapter affiliation be changed. Also provide the helpdesk with your updated contact information for the official InfraGard National membership database.

    Finally, please send an email to the FBI Pittsburgh InfraGard Program coordinator at coordinator@infragard-pittsburgh.org with notice of your departure. You may also wish to send an email to the coordinator of your new chapter to introduce yourself.

  • How can I get more involved with InfraGard Pittsburgh?

    See this page for some ideas on how to get more involved with InfraGard Pittsburgh.

  • Is the InfraGard Pittsburgh group on LinkedIn official?

    The InfraGard Pittsburgh group on LinkedIn is an official group. It is operated by the InfraGard Pittsburgh Members Alliance with assistance from the FBI Pittsburgh InfraGard Program coordinators. InfraGard Pittsburgh membership is required in order to join the LinkedIn group.

Events

  • How often does InfraGard Pittsburgh host an event?

    InfraGard Pittsburgh strives to hold at least one event per quarter.

  • How often does the InfraGard Pittsburgh leadership meet?

    The InfraGard Pittsburgh Members Alliance Board of Directors and the FBI Pittsburgh InfraGard Program coordinators strive to meet at least once a month.

  • What kind of events do you host?

    Please visit the events page for a list of past InfraGard Pittsburgh events.

  • How do I submit an idea for an InfraGard Pittsburgh event?

    Please submit ideas to InfraGard Pittsburgh by sending a request to leadership@infragard-pittsburgh.org

  • How do I register for an InfraGard Pittsburgh event?

    Registration links are found in each of the items of the Events page InfraGard Pittsburgh Events page.

Mailing Lists

  • How do I subscribe/unsubscribe to InfraGard Pittsburgh mailing lists?

    All members of Infragard Pittsburgh are automatically subscribed to relevant mailing lists relating to membership activities via the Infragard National website. These mailings are send on an as needed basis.

  • How do I subscribe to InfraGard National mailing lists?

        All members of Infragard Pittsburgh are automatically subscribed to relevant mailing lists relating to membership activities            via the Infragard National website. These mailings are send on an as needed basis.

  • How do I unsubscribe from InfraGard National mailing lists?

    To unsubscribe from InfraGard National mailing lists please contact the InfraGard Helpdesk for assistance.

InfraGard Secure Website / CyberCop

  • What is the InfraGard secure website?

    The InfraGard National secure website www.infragard.org is an FBI certified and accredited system which provides InfraGard members access to sensitive but unclassified information from government sources such as DHS and the FBI. The secure website also provides an internal secure email option for communication among all members.

  • How do I access the InfraGard secure website?

    For general questions and technical support regarding InfraGard National website, please contact InfraGardTeam@fbi.gov.

  • What is the CyberCop portal?

    The Cybercop portal was designed to provide a secure, Web-based environment to promote and facilitate the communication of sensitive information among a cohesive network of law enforcement, homeland defense and first responder professionals from all levels of government - including international, federal, state and local - and the private sector. The InfraGard National Members Alliance uses the Cybercop portal to facilitate communications with its active members while also providing dedicated portal space for InfraGard partner and affiliated organizations as well as for each of InfraGard’s local chapters. The CyberCop portal is not affiliated in any way with the FBI.

  • How do I sign up for the CyberCop portal?
    1. Visit https://cybercop.esportals.com/login.cfm in a web browser.
    2. Click on the link that states, "If invited to join, click HERE to register."
    3. When prompted, enter Org ID "347" for InfraGard Pittsburgh.
    4. Type in the email address which the FBI has on file from your InfraGard membership application. (If you do not enter the email address that matches what is on file, your registration may be delayed until your membership can be verified by an administrator.)
    5. Complete the remaining online application.
    6. A confirmation email will be sent to your email address that will contain a verification link (which will either appear as the word 'verify' or a long string of alpha/numeric characters). You must click on the verification link in order to complete your CyberCop Portal application.
    7. You will receive one final email when your account is approved. (Your account cannot be approved until you complete both the online application and click on the verification link in the confirmation email.)

    If you need assistance, please contact the CyberCop Help Desk at +1(804)744-8800 or helpdesk@nc4.us. The Help Desk is available Monday through Friday, from 8:00am to 8:00pm EST.

  • How do I access the CyberCop portal?

    The CyberCop portal can be found at https://cybercop.esportals.com

Logo Use

  • Can I use the InfraGard logo?

    Use of the InfraGard logo ("seal") is governed by the FBI Guidelines for use of the InfraGard Service Mark which are available on the InfraGard secure website. Please refer to these guidelines before making use of the InfraGard logo. In general, no business entity (whether a for-profit or not-for-profit corporation, sole proprietorship, partnership, educational institution, association, alliance, etc.) may use the InfraGard name or logo without express written approval of the FBI. Persons who are InfraGard members in good standing may state in writing or otherwise, without further permission, that they are InfraGard members, that they are voting affiliates of the InfraGard Pittsburgh Members Alliance and that they are members of InfraGard Pittsburgh. Persons who are InfraGard members, without further permission, may place on business cards or personal stationary the InfraGard logo with the inclusion of the tagline: “A proud member of”. The same logo may include the name of the InfraGard Chapter underneath the graphic. NO PERSON MAY USE THE INFRAGARD LOGO WITHOUT THE TAGLINE. Non-members may not use the InfraGard logo.